Find answers to outpatient surgery questions
The Thousand Oaks Surgery Center (TOSC) team wants to make sure you have the answers you need about your outpatient treatment experience. Below are questions we often receive. If you need additional information, please feel free to contact us at 805.230.3100.
What sets TOSC apart from other area surgery centers and hospitals?
From the moment you arrive at our facility, you’ll experience the TOSC difference.
- VIP treatment from medical and administrative support staff
- State-of-the-art technology and equipment
- Large, comfortable recovery rooms that provide privacy and space should family members or friends want to stay with you
- Calming ambiance, soothing colors and relaxing music that put patients at ease prior to procedures
- Convenient parking and easy check in
What’s more, TOSC is Medicare-approved and fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).
What procedures can be performed at TOSC?
Our facility is fully equipped to support the full range of outpatient surgical procedures, including:
- General surgery
- Orthopedic surgery (hand, knees and total joint replacement)
- Otolaryngology (ears, nose and throat)
- Pain management procedures
- Plastic surgery
- Spine surgery
- Urology procedures
- Vascular surgery
Where is TOSC located?
Thousand Oaks Surgery Center (TOSC) is conveniently located West of the 101 Freeway, off Ventu Park Road. Our address is 1120 Newbury Road, Suite #100, Thousand Oaks, CA 91320
What insurance plans are accepted by TOSC?
We accept most major insurance plans, including Medicare, and we file the paperwork for you. For more information about the insurance process, click here
Will TOSC file a claim with my insurance company, or is that my responsibility? We will file the claim for you, if we are under contract with your insurance company.
What type of credit cards does TOSC accept?
We accept Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website
to pre-apply for their services prior to the date of your surgery or procedure. Please note anesthesia charges cannot be paid by credit card.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly, and we must re-submit your claim for a corrected payment and allowance determination.
Can I set up a payment plan?
We ask that all balances be paid in full within 90 days of the services provided. If you encounter problems paying within the 90 days, please contact our office immediately at 805.230.3100 and ask for our collections department.
Does TOSC charge interest on outstanding balances?
You deserve VIP treatment during (and before and after) your outpatient procedure. You’ll get that level of care at Thousand Oaks Surgery Center. Call us today at 805.230.3100 to learn more or send us a message using our online form